Appointments

UPDATE 06/01/2021

General Practice is not closed. We are very much open and have always been.

We have received a message from NHS England to stop all non- essential routine work.

As of Wednesday 6 January, general practice has entered level 4 of the RCGP escalation framework. This escalation level and associated actions set out below will be kept under continual review.

 This will mean the cessation of additional non-essential work and continuation of only urgent/essential activities.

 We will cancel all non-essential work and prioritise the following:

  • Covid-19 vaccinations
  • Covid+ pathways including pulse oximetry
  • Care home support
  • Serious acute illness and deterioration in long term conditions
  • Support for people with mental health needs, learning difficulties and autism with being seen in primary care
  • Ensure support for the digitally excluded/extremely clinically vulnerable patients with appointments
  • Ensure essential drug monitoring
  • Palliative care / end of life care
  • High risk or poorly controlled long term condition care – requires remote care and risk stratification for face to face care against Covid risk
  • Antenatal and postnatal care

The following services will be suspended for a limited period which will be kept under review 

 - Contraceptive coil checks/implants and changes

- Pessary change unless overdue

- New patient checks

- NHS health checks

- Medication reviews (that are not overdue)

- Frailty and over 75 routine annual review (End of life/palliative care and high risk continues as above)

- Minor surgery

- Non-urgent investigations

- Vitamin B12 injections where it is not post bariatric surgery and the patient can be converted to oral

- Ear syringing

 

We will be continuing bloods for medicine monitoring if they are overdue as well as to support high risk long term conditions. All NHSE-commissioned services must continue including immunisations and vaccinations, and smears. This may be further reviewed in the coming days.

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Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
 
Your GP practice is open.

Appointments are being delivered online, over the telephone and face-to-face.

Please see the news section of the website for the current statement from Frimley Hospital regarding suspension of routine work (04/01/2021)
 
Please consider self-care options first, such as NHS.uk or speaking to your pharmacist. You can also call NHS 111.

If you need to see your GP, please complete an e-consult. This can be used for both medical problems and administrative queries. If you are unable to complete an e-consult or your medical problem is very urgent then please contact us via reception - our opening ours are 8am to 8pm.

Please do not come to the surgery unless you have an appointment.
 
If you are waiting for a check-up, please be assured we will be in touch.
 
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

The following services are not available or have been suspended because of the Coronavirus pandemic

Ear Syringing
Spirometry
Minor Surgery
Vitamin B12 injections (except patients who have had bariatric surgery)


You may experience delays in the following services :


Travel Vaccinations
Insurance Medicals
Non-urgent paperwork
Contraception implants and Coil changes (we are able to provide routine pill checks and alternative contraception via telephone appointments with the nurse)
Ring Pessary changes



There are no changes to the following services:

Suspected cancer and serious medical problems reviews and referrals


Suspected cancer blood tests


Childhood immunisation

After childbirth services: mother & baby checks - these will now   be  8 weeks after delivery and first baby immunisations will be   undertaken at the same time.                                                               

Smears for those on annual recall or ordered by the hospital.     

INR Star (Warfarin testing)                                                         

Dressings                                                                               

Removal of stitches/staples/clips                                               

ECGs                                                                                     

Prostap/Zoladex injections                                                           

Drug monitoring bloods

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