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Coronavirus Information:

If you have symptoms of the Covid virus it is recommended that you avoid taking NSAIDS such as Iboprofen, and to take paracetemol as pain relief instead.

Continue taking any Ace-Inhibitors such as Ramipril.

Please use the e-consult service from the website homepage to order prescriptions during this time.

Prescriptions will still be ordered at their normal durations; we cannot supply additional amounts to avoid shortage concerns.

Camberley Pharmacy

We would like to make clear to patients that Camberley Pharmacy, who lease space within Upper Gordon Road Surgery, are NOT part of the GP Practice. They are an independent pharmacy and any issues or concerns patients may have with prescriptions or medication dispensed by the pharmacy should contact the Pharmacy manager Anish Pradshad in the first instance. The pharmacy telephone number is 01276 684633.

Online Ordering

Please speak to reception by phone or at the front desk, they can now set up online access without the need for any forms to be filled in. You will need to provide a photographic ID when you come to collect your login details and password.

Repeat Prescriptions

multicolour_pillsIf you require repeat medication from your doctor please make an appointment to see him/her on the first occasion. The next time you require your medication, please tick the items you require on the repeat sheet and do one of the following:

  • Drop the request in the box at reception
  • Fax it to us on 01276 459041
  • Post it to us with a stamped addressed envelope if you want us to post it back to you.
  • Click on Patient Facing Services and order your repeat medication online

You can order online via the link at the top of this page. New users are required to complete a simple registration form first.

Prescriptions can be collected from the surgery reception or arrangements made with a local pharmacy of your choice. Please speak to the pharmacy to make the arrangements.

Please allow 48 hours - two full working days - for prescriptions to be processed and remember to take weekends and bank holidays into account. Patients using the postal service should allow a little longer.

Please note requests for prescriptions made after 12:00 will be dealt with the following day, and repeat requests cannot be taken over the telephone.

Uncollected Prescriptions

Prescriptions issued by the doctors which are not collected with 4 weeks of the issue date will be destroyed and a new prescription request will need to be completed.

Medicines Waste Campaign

Surrey Heath CCG are looking to run a campaign in over the next few months to capitalise on the increased footfall of flu clinics. There will be leaflets to reinforce the campaign and 20 questionnaires per practice to give out to patients. GPs will also be asked to fill in a questionnaire. The campaign is not only going to involve GP practices but Care Homes and Community Pharmacists. The questionnaires are independently analysed and should provide the CCG with information to improve our systems. 

Campaigns run in West Wales saw a reduction of 1% in items dispensed in a 3 month period following the campaign with 0.5% increase in the national average over the same period.  Suffolk PCT, consistently prescribed above the national average prior to running a medicine waste campaign.  The rate dropped below the average during the campaign, saving them about £114,000.  We are looking to equal their success of these campaigns. Please click on the link below if you would like to find out more about this campaign being run by  the CCG.


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


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