NHS Clinics & Services

In addition to GP consultations the practice offers a range of clinics and services:

INR Clinic 

This clinic is specifically for patients on Warfarin. The clinic runs on Tuesday & Wednesday mornings from 8am and patients can book an appointment on-line or by phone or in person. To book on line patients will need to register for Patient Access. Please click on the Appointments option from the top tool bar towards the top of the page and then click on the link for instruction on how to register for on-line appointments and prescription requests.

Family Planning

Our family planning specialist nurse runs a clinic in association with your GP for all aspects of contraception including renewal of the contraceptive pill. We provide a service for Long Acting Reversible Contraception (LARCS) including IUD's (Coils) and Implants.

Well Woman Clinics

These offer cervical smear tests, breast self-examination and blood pressure checks.

Baby Immunisations Clinic

For immunisations by the practice nurse

Well-Person Checks

These are by appointment only and offer health checks and lifestyle advice to patients over 16 years old.

Asthma/COPD Clinic (Chronic Obstructive Pulmonary Disease)

An asthma trained nurse will monitor progress and help patients with self-management of their disease. Our HCA's will carry out initial assessments and tests prior to your actual review with the nurse. For flexibility, some reviews can be done over the phone for patients who are stable on their treatments.

Ulcer Clinic

Held weekly on a Wednesday morning for the assessment and treatment of leg ulcers and related problems. Dressings appointments are also available on other days with the Nurses and HCA's.

Nurse Clinic

Held daily by appointment with the nurse and covers blood pressure checks, blood tests, dressings, suture removal, ear syringing etc. Nurse Specialist appointments are also available in some of these clinics for Chronic Disease management to allow flexibility for patients.

Diabetic Clinic

This clinic is run by a practice nurse in conjunction with a GP who specialises in diabetes. The clinic is used to offer advice, monitor progress and help patients in self-management of their disease. Our HCA's will carry out initial assessments and tests prior to your actual review with the nurse or doctor.

Travel Clinic

Trained nurses offer comprehensive advice and any necessary vaccinations to patients who intend to travel abroad.  The clinics are held five times a week .Some of these vaccinations are chargeable and must be paid for on the date of administration. This practice is an officially designated centre for the administration of Yellow Fever vaccine. See the above tab for more details.

Please note that there is a global shortage of some travel vaccinations. Our practice nurses will be able to advise you at your travel appointment what vaccines they are able to offer at that time. If you have any concerns, please ring and speak to one of the travel nurses. Hepatitis A & B are the key vaccines affected.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

 Travel Questionnaire

 To help us offer the appropriate advice, please fill out the online form and then contact the surgery on  01276 459040 to make and appointment see the nurse.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

UGR Patient Services 

Please click on the link below to access the Pain & MSK Services website for find out more about the services, the staff and helpful information and resources.

http://surreypain.org.uk/

UGR Patient Services is the newly created provider arm of the Upper Gordon Road Surgery. It was devised in order to enable the practice to continue providing community based commissioned services to the patients of Surrey Heath when our previous contracts with the CCG were terminated.

At the end of last year, we began a lengthy process to bid for the retention of the Physiotherapy, Pain and Orthopaedic contracts.

We were unfortunately not successful with the Physiotherapy contract but we are pleased to say  that we managed to retain the Pain Contract and was awarded the new Advanced MSK & Diagnostic Service.

Patients who have used either service in the past will most probably not see any great difference but we hope that by putting both services under a single umbrella and maximising the services of our excellent admin team across both, we will be able to continue to provide the patients of Surrey Heath with the high standard of care they have been used to from us.

Surrey Heath Community Pain Clinic

Chronic pain usually caused by long term back disorders but includes other debilitating disorders such as fibromyalgia afflicts about 20-25% of the population. We have had concerns that these patients are not getting the care that they need and together with Surrey Heath CCG, we piloted a Community Pain Clinic just over 18 months ago.

The big news from us is that we are no longer a 'Pilot' service and have succeeded in securing a 5 year contract with Surrey Heath CCG. We are in the midst of discussions with Frimley Park Hospital Pain clinic to see how we can work together to provide a joined up service between primary and secondary care. This is fantastic news as it means we now have all the advantages of the hospital services with access to their expertise and facilities without losing autonomy and our unique approach to managing Chronic Pain syndromes.

Our outcomes have been outstanding and far better than we could have anticipated, also with improvement scores being considerably higher than those recorded in the latest National Pain Clinics audit. There are particular niches where we have had particular success and that is with our fibromyalgia patients and in those referred earlier on in the pathway to chronicity.

Advanced MSK & Diagnostic Service

Our Orthopaedic clinic (previously known as SHORTTS) has now ceased as the contract with the CCG has finished. However, we have recently bid for and been awarded the contract for a newly commissioned community Advanced MSK and Diagnostic Service. The acronym MSK for those who do not know, is an abbreviation for 'Musculoskeletal', a term which describes bones, joints, muscles, tendons, ligaments, or nerves of the body. The service will be run alongside but separate from the Community Pain Service.

There remains a gap in the hospital orthopaedic service that is felt could be provided in a community setting, and because of our experience with running SHORTTS for many years we jumped at the change of expanding this and providing the patients of Surrey Heath with more locally based extended diagnostic service.

This is an NHS service commissioned by the CCG and patients are seen at the Upper Gordon Road Surgery in the physiotherapy suit on the first floor extension at the front of the building. They will be seen by specialist doctors experienced and qualified in Sports and Exercise Medicine, many of whom worked with us in the previous service.

This is an advanced diagnostic service which may also provide treatment in the form of either ultrasound guided or non ultrasound guided injections which are outside the scope of many GP's or Physiotherapists.

Patients will often be assessed and treated at the same appointment.

An orthopaedic surgeon from Frimley Park Hospital holds joint clinics quarterly with the team and provides his expertise and support for the service.

Camberley Physiotherapy & Sports Injury Clinic

Camberley Physiotherapy & Sports Injury Clinic is housed on the first floor of the front extension at the Upper Gordon Road Surgery.

Access to the Physio Suite is via stairs to the right of the lift or by lift from the main entrance.

The clinic offers Private treatments only.

All of the highly experienced staff are HPC registered (Health Professions Council) and members of the Chartered Society of Physiotherapy.

We are fully committed to providing you with the help you need to get you fully functioning and back to full health.

We can also give advice on training and exercises for specific sports.

We now also offer Injection Therapy. See the Treatments Section for further details.

 Pilates

We are now offering Pilates Classes to help with core stability, posture and general mobility. For more information on how to book and when the clases are, please telephone 01276 459049 and speak to Nicki or Vikki.

Podiatry Clinic

Our team of Podiatry and Foot Care specialists provide treatment and advice on Shin Splints, Knee pain, Heel Pain, Hip Pain, Lower Back Pain, Sports Injuries, Over-use Injuries, Metatarsalgia, Walking Abnormalities, Acute or Chronic Pain, Bunions & Toe Deformity, Corn & Callus removal, Verrucae, Ingrown Toenails, Diabetes Foot Care & advice.

Massage Therapy

We also provide massage therapy for deep tissue and sports massage. Our massage therapist Claire has much experience and expertise in massage therapy working currently with Bracknell Rugby Club amongst others as part of their Physiotherapy team. We are pleased to be able to offer this as an addition to our therapy services and please contact reception for information.

Shockwave Therapy

We are pleased to now offer Shockwave Therapy as a new treatment here at Camberley Physiotherapy.

Shockwave Therapy is used to treat many chronic musculoskeletal conditions Including: Please follow the link below for more information

• Shoulder tendon problems
• Tennis and golfers elbow
• Greater trochanteric pain syndrome (trochanteric bursitis)
• Achilles tendon problems
• Plantar fasciitis
• Myofascial trigger points
• plus many other chronic conditions

Please follow the link below for more information

Shockwave Therapy

Steady Steps

Are you, or someone you know worried about falling?
Are you finding it difficult to manage stairs or get out of low chairs?
Are you worried about losing you independence?

Please click on the here to find out more about our Steady Steps Classes 

Steady Steps Exercise Classes

Please ring 01276 459049 and ask Nicki or Vikki for more information or to book your appointment.

Please follow the link below to take you to their own website:

http://www.camberleyphysiotherapy.co.uk/

Why do GPs sometimes charge fees?

The NHS provides health care free of charge, but there are exceptions: prescription charges have existed since 1951, and there are a number of other services for which fees are charged, for example, medical reports for insurance companies.

It is important to understand that GPs are self-employed and offer their services to the NHS, and they have to cover their costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work the fee has to cover the doctor’s costs.

Examples of non-NHS services for which GPs can charge their NHS patients include:

• Accident/sickness insurance certificates.
• Certain travel vaccinations
• Private medical insurance reports.

Examples of non-NHS services for which GPs can charge other institutions include:

• Medical reports for an insurance company.
• Some reports for the DSS/Benefits Agency.
• Examinations of local authority employees
• Reports regarding joining the Army.

Where do fees comes from?

The British Medical Association (BMA) suggests fees for non-NHS work which is not covered under a GP’s NHS contract, to help GPs set their own professional fees. However, these fees are guidelines only, not recommendations, and a doctor is not obliged to charge the rates suggested.

Why can it take a long time to get a form completed?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy NHS workload and this paperwork is done at times set aside for it.

I only need the doctor’s signature – why do I need to wait?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor.

What is going to be the charge?

The BMA recommends that GPs tell patients in advance if they will be charged, and how much. It is up to the individual doctor to decide how much to charge, but the BMA produces lists of suggested fees which many doctors use.

How long does this take?

Plan in advance. Do not expect your GP to process forms overnight. You should expect the form(s) to take up to 4 weeks to be processed.

Check the current charges of non NHS services here 

Non NHS charges 2021

Please note that we no longer do firearm and shotgun licence applications.